pc & mac repairs – a high quality service
Has your PC or laptop become slow or wont start up? Bring it to Jeremy Stuart IT. Based in Belper. I offer PC and Mac repairs across Derbyshire and surrounding areas.
Please do give me call, any enquiry large or small is welcomed
Quality Service for your Laptop Repairs
I began working in IT in the late 1990s, building and repairing computers and wholesaling computer components. I was able to learn about many aspects of IT, from software to consumables. I believe in customer care and offer a same day service where possible. With over 20 years of experience in the trade, I can source quality components and equipment at great prices.
Computer recycling
I recycle all equipment and ensure that nothing ends up in landfills. Rest assured, I will wipe your hard drive so that no data can be recovered.
In addition to PC repairs, I offer:
– Computer hardware
– Virus removal
– Laptop repairs
– IT support
– Data cabling
In addition to PC repairs, I offer:
– Computer hardware
– Virus removal
– Laptop repairs
– IT support
– Data cabling
Computer consumables
I can source new equipment at trade prices. If you’re not sure what parts you need, I can give you advice on the best equipment to use.
Tablet Sales
Discover the best prices and sales. Contact me for Tablet Sales
Tablet Sales
Discover the best prices and sales. Contact me for Tablet Sales
click here for
computer tuition
Jeremy came to my rescue when my computer catastrophically crashed on a Sunday evening with an important piece of work still to complete. I was able to drop off the computer with him first thing the next morning and within 2 days he had made a home visit to set me up on a new laptop, transfer all my files and software, connect existing hardware and familiarise me with using Windows 11.
Jeremy is very knowledgeable and extremely helpful and friendly . He listened to my concerns and was able to answer all my questions patiently in a way that I could understand. I am very happy with the service he provided and have absolute confidence in his professionality. i would not hesitate to recommend him.
just bought another laptop from Jeremy, excellent service as always. My ‘go to’ for computer repairs and new purchases. Cheaper than pc world, and you get exactly what you want/need.
Excellent*****
Customer Service
Expertise
Trustworthiness
Pricing
*****
ThankYou
Jeremy diagnosed a faulty DC input connection and charging unit, rectified the problem and went over and above to ensure that everything was turned around quickly and without further issue. Jeremy is very concienous, trustworthy and takes an enormous pride in his work and therefore his well earned reputation. I will not hesitate to use and recommend Jeremy in the future.
Jeremy was very helpful and efficient. As well as acquiring and fitting a new battery for my laptop he sorted out a problem I was having with email. I’d thoroughly recommend him to anyone in the Belper area.
Needed a PC tech when the CMOS battery died in my HP all-in-one PC. I asked for recommendations on a local FB community page and with the exception of one, every comment suggested I try Jeremy, so I did.
From the off, he was prompt at responding, professional, honest and very matter of fact; no flannel, or jargon. He turned the job round within the time he promised, and kept me informed of the price as he went along. He’s definitely one of life’s old-school honest sole traders, who just gets the job done with no deception or messing about. I would recommend him in a heartbeat.
Jeremy is great to deal with.Good communication and presented me with a range of options (with clear prices) in order to resolve issues with my Macbook. Jeremy kept me informed about progress.Pricing seemed fair, and I’m very happy and confident with the work he did.I will use him again, and definitely recommend.
absolutely amazing! helped with my laptop and did it so quickly too! would recommend!
Jeremy fixed my laptop quickly and explained what the problem was and what the solutions were in a clear and friendly way. I’d certainly recommend him and will use his services again!
Busy working away on my laptop and when I put it down phone fell out my pocket and smashed screen. I’m thinking no a new laptop. I could do without that. Got in contact with Jeremy and he was so helpful. Arranged a convenient time to take drop my laptop off. I could see how busy he was and he knew what he was doing. Dropped laptop off Tuesday evening, was given an estimate. Knew the screen wouldn’t get ordered till the Wednesday, Jeremy contacted me on the Saturday letting me know it was ready for collection. Great service, Jeremy was pleasant and informative, if I need anything else in the future I will contact him first. Good value and great service. Thanks Jeremy you saved me having to buy a new laptop.
I had a great experience with this service. My laptop had stopped charging and although it wasn’t cost effective to fix, he helped me to understand my options and I was able to purchase a refurb which Jeremy helped me to set up. 100% recommend
Jeremy is very helpful. he sorted out my computer very quickly and I am highly satisfied with his service.
Jeremy provided all the soft- and hardware surrounding our upgrade of Windows version for a typical domestic installation, including making a visit to our home to ensure that everything (e-mail, back-up, etc.) worked properly in situ. We were entirely satisfied with his capability and service, and would be pleased to recommend him.
very pleased with my laptop upgrade, the service was good and price reasonable
I had a problem with my iPad after being hacked. All new emails were going into the archive box.
Jeremy fixed the problem quickly at a very reasonable cost.
Would recommend.
Very slow computer, intermittent connection to internet. One phonecall was all it took. Everything explained in a manner that I could understand which was very refreshing! Jeremy dealt with the problems, taking me through the work he had carried out step by step (he is very patient too, answering endless questions) My computer now connects to the internet when turned on and is also a lot quicker and has basically had a good ‘clear out’.
I have no hesitation in recommending Jeremy to anybody having problems with their laptop or computer.
Excellent service would 100% recommend. Exceptionally responsive and fast with the repair. So glad to have a working computer again for a reasonable price. Great value for money, 5* service.
Jeremy is very friendly, knowledgeable and proficient. He completed a comprehensive repair to my fairly old laptop and restored everything without losing any data or software. It now runs better and faster than ever before. I would certainly recommend his service to anyone.
Jeremy came very promptly when contacted and efficiently sorted out our computer/printer problem.
He was friendly and helpful and I would be happy to use him again.
Fantastic service – efficient, honest and workmanship that’s second to none.
Excellent communication – from fault diagnosis through to full resolution.
Would wholeheartedly recommend!
Thanks Jeremy!
I contacted Jeremy for help when my father killed his laptop with a cup of coffee. Jeremy was able to retrieve all his data and set up a new laptop for him. We can’t fault his communication throughout the process and continued update on all costs. A very efficient service and we will definitely be going back if we need support again in the future
From the speedy response to my original query to quickly sorting out the problem on my laptop Jeremy kept me informed. He was approachable and patient and explained things clearly to a 70 yr old “technophobe”. I can definitely recommend him.
When my PC failed Jeremy quickly diagnosed a problem with the power supply and a dislodged PC cooler.
Everything was promptly fixed at a very reasonable price and the PC is now running smoothly.
When my PC failed Jeremy quickly diagnosed a problem with the power supply and a dislodged PC cooler.
Everything was promptly fixed at a very reasonable price and the PC is now running smoothly.
Jeremy Stuart is clearly very competent and manages to be patient and polite at all times.He has made my rather old laptop work very nicely.My level of expertise was only ever pretty basic,but I now feel much more confident about the whole business (I am an “over 70”).Prices are reasonable.
Friendly, efficient, fast service. Took my PC in on the Thursday and fetched it back on the following Monday fixed and ready to go. I will certainly use Jeremy again if I have any other I.T. problems.
Jeremy sorted my pc which was running very slowly by fitting a new solid state drive which has made a huge difference to performance
He carried out the work promptly and his price was very reasonable.
I fully recommend Jeremy for any work you may have.
Jeremy set up my new mobile phone. He promptly came to the house, set up the phone, patiently answered my questions and solved all my problems (including ones on the desktop that I didn’t know about) with extreme ease.
Excellent service! Fast response, and saved my hard drive with 6 years worth of work on it before afternoon! Couldn’t recommend more!
It’s always with great confidence when Jeremy is required to resolve any computer or wi-fi issues that we have. He always finds a solution to our problems and does so with professionalism and huge resolve. I recommend him highly
I would highly recommend Jeremy after his help with my MacBook which included retrieving all my photos, music and documents, replacing my hard drive and taking the time to show me how to carry out regular back-ups.
We are very pleased with the service received from Jeremy, who we approached to set up a new laptop, purchased elsewhere. He visited our house, transferred all necessary programs and data from our old machine, discarding all unnecessary clutter from both laptops and leaving us with a working spare machine as well as the new one.
He consulted us over every necessary decision and explained the process throughout. He also created the WiFi connection to our printer and patiently advised us (two elderly technophobes) on backing up, accessing photos taken on our phones and many other activities that we should have learned, or had forgotten.
Jeremy is very approachable and from our experience we would not hesitate to recommend his service.
Very helpful as I navigated some unclear territory. I needed a good replacement MacBook urgently and I’m pleased with the refurbished product.
Thankyou
Would highly recommend Jeremy who is honest, friendly and very knowledgeable. Laptop is like new. Excellent service! A definite 5 stars for sure.
Jeremy was very approachable, friendly & knowledgeable. He quickly sorted my laptop for me & I am very pleased with the repair. Would definitely recommend
I am so impressed with the service Jeremy provides and at such a reasonable cost. My computer was running increasingly and frustrating slowly. I was worried that it might become unusable and I would lose all my data and software but was also concerned about the time it might take to resolve the problem as I use the computer daily. Jeremy absolutely understood my concerns. He asked me to bring in the computer as early as was convenient for me and fitted a new cloned hard drive over the weekend. Jeremy consulted me before removing any superfluous software and my computer now runs better than it did when new and I have lost none of my data. Jeremy answered all my questions patiently and professionally and demonstrated various procedures. I couldn’t recommend him more highly.
My laptop was a total shambles jeremy came out and after running through the set up and deleting unwanted items he did a brilliant job sorting it out and it is now running perfectly.I had no previous contact with him and he came very quickly and he is a very approachable genuine guy who explains to you all that is required.I will not hesitate to contact him again if I get laptop problems.
David sanders
Jeremy provides a quick and efficient service, at a reasonable cost. Extremely knowledgeable, polite and friendly. I will definitely continue to use him again and would happily recommend his service.
Jeremy is a Master of his trade, polite & friendly too, his knowledge is mind blowing & reasonable charges too. I can wholeheartedly recommend him for all technical “gadgets”.
Julia, Belper
Jeremy was understanding and professional. Listening to our needs and giving me options to the repair work and we kept in contact and now the work has been completed we couldn’t be happier with the work carried out. He also offered us potential upgrades to make the laptop faster and more efficient and that is something we will look at very soon.
Due to my clumsiness I smashed the screen of my Dell laptop – argh. Spent some time on curry’s , pc world for what to do . What part to order . You tubed how to do a change . Shouldn’t have worried – one quick call to Jeremy and he had the part ordered , told me how to lash up a screen temporarily with HDMI . Few days later fixed at a great price and working perfectly. Fantastic service – go no further.
Jeremy was very helpful and considerate of my needs. He was generous with his time and his expertise.
Jeremy fixed my laptop incredibly fast at a great price and was incredibly polite. I’ve already recommended him to more people for future work. Thanks so much!
Jeremy provided a quick and efficient service, at a reasonable cost. I will definitely use him again and would happily recommend his service.
The service that Jeremy provides is outstanding, I have asked for his help more than once and wouldn’t hesitate to recommend to anyone. He is clearly an expert in his field and goes above and beyond to explain everything in easy terms. I trust him to provide a good, ethical and fairly priced service. Thank you!
Took my PC to Jeremy for a mystery problem with its startup. Was rewarded with a very prompt response to my initial enquiry and a very satisfactory outcome the next day. PC is now working perfectly with a replacement monitor supplied by Jeremy. Well pleased with the result and the cost. Recommended.
After my laptop suddenly stopped functioning, I was at a loss as my warranty had just expired and my own attempts to “google” the issue had been fruitless. Jeremy explained the potential issues/remedies and costs up front and I felt confident leaving my laptop in his care. Repairs took less than 24 hours at a very reasonable cost. I would definitely contact Jeremy again for any future issues and recommend him to friends and colleagues.
Jeremy came out promptly to fix a problem with my laptop and printer. He was very knowledgeable and explained things simply. I was very pleased with the service and charges. I would happily recommend Jeremy for any computer related headache !
Customer focussed, responsive, Jeremy fixed my computer within hours of it being disabled. Exceeded expectations by getting the job done on the same day. Trustworthy, competent, safe.
I contacted Jeremy for some help sourcing a laptop.
We had a very tight budget so I didn’t hold out much hope. However he swiftly found the perfect machine within budget, and I’m delighted.
Jeremy is a pleasure to deal with and I can’t recommend him highly enough.
Thanks Jeremy.
Would highly recommend Jeremy for laptop repair. He sourced parts and executed the repair to the hinge and fan within the tight deadline that we had to work to. He was professional, knowledgeable, polite and friendly and was flexible enough to discuss things outside normal working hours as and when required. We would definitely use him again – 5 stars!
When I phoned Jeremy was friendly, very knowledgeable, talked me through the issue (without confusing me with technical jargon), advised what was needed, costs & timescales. I dropped it off (he does call outs too) & the following day my PC was sorted. The service was efficient & a fair price for the work done. I would definitely recommend Jeremy.
Great service. Fixed my laptop in just a few hours. Highly recommended
I contacted Jeremy on Wednesday morning and by Thursday morning my Laptop screen was fixed. Wonderful service. Thank you.
Jeremy is so professional, really friendly and approachable, and he sorted me out with a new to me laptop in less than 24 hours, after trying so hard to fix my old one. He was so quick to respond to my call and I would fully recommend him. Thank you!
Jeremy Stuart was very kind, courteous and helpful when he looked at my Lenovo computer which is about 12 years old and had been behaving very slowly and erratically. He took it away and sorted it immediately, bringing it back the next day. It now works as if it is new.
I found Jeremy to be efficient, knowledgable and clear in explaining problems. I would certainly recommend him to anyone having computer difficulties. I am considering calling upon him again with regard to a similar problem. He was also able to transfer my documents onto a separate hard drive.
Richard J Brierley
An excellent and professional servce from Jeremy. Friendly and knowledgeable and very reasonably priced. Will definitely use again.
Jeremy is a personable and friendly chap who quickly answers enquiries and keeps you informed every step of the way. Jeremy replaced a battery in my MacBook – which is working perfectly. There was a slight mishap with the job which was quickly rectified to my satisfaction. I highly recommend Jeremy, he has a great work ethic and prides himself on doing the best job possible.
I warmly recommend Jeremy, who has very ably solved a number of computer and printer problems for me, with modest charges, looking for ways of saving me money He responds to calls promptly and works hard at his jobs. Professor Brian Moloney.
Our printer packed up and I wanted to find someone local to help. I managed to find Jeremy via google and he was on the ball very quickly and managed to procure a replacement and come and install it very quickly, he completely understood our business requirements and we will be liaising with him about our computer next.
I asked Jeremy to help me out with two laptops based on the strength of his past reviews and was glad that I did. He replaced the screen on my wife’s laptop (which had drowned!) and following further discussion with him opted for a new drive and also a backup drive. The machine is now so much faster and we have the security of being able to easily back up.
My own computer also needed a new screen and hinge and again also chose a new drive plus back up drive as well as faster RAM – again much faster.
For both machines Jeremy transferred all data (nothing was lost anywhere) and sorted out some other incidental niggles and was always available to explain what he was doing and answer any queries.
All in all a good experience and cheaper than buying two new replacement computers which would not have been to the new faster specification.
Wow had my laptop for ages some reason everything clogged up would not run would not play cds very very slow gave my laptop to Jeremy wow what an amazing job runs so fast does everything i need cannot thank Jeremy enough 10/10 job.
Jeremy upgraded my solid 8 year old laptop, installed a solid state drive, increased the ram size, erased everything, and reloaded windows. Result a much faster laptop good for 5 more years. At my request he has since sourced a new battery for me from a reliable source, not an easy thing to find. I have used Jeremy twice, and he is now my go to guy for any PC issues.
I was recommended Jeremys’ service by family and very grateful for that.
Thank you to Jeremy for his excellent guidance in helping me choose a new laptop for my needs. I am so pleased with it and feel reassured that I can contact Jeremy if I have any IT queries in the future.
Jeremy also helped with other technology questions I had and I learnt a lot from him! Very knowledgeable, trustworthy and friendly. Highly recommend.
I discovered Jeremy through a Trusted Trader search and was impressed by the favourable customer reviews… I now can add to those reviews. Jeremy responded promptly to my initial telephone contact and patiently listened to the problem I was experiencing with my laptop screen. He quickly diagnosed the fault, ordered a replacement part, and completed the repair at a very reasonable price. I was impressed from start to completion, will definitely be using Jeremy’s services in the future.
Excellent PC and Repair Service
As a small business, you need a fast and responsive service you can trust, when you experience PC issues. Jeremy keeps you informed and up-to-date of progress, and works hard, to get your computer up and working again.
I can also highly recommend Jeremy’s tutorial services. He has a wealth of knowledge and shares information in a way that you can understand and learn.
Jeremy replaced a laptop screen for us. He was easy to talk to about the problem and get advice. A very friendly and efficient service. Highly recommended.
I can’t recommend Jeremy enough. Fixed my daughter’s laptop screen in time for the new school term. Always on the end of the phone and explained the cost and options really clearly. Excellent Service.
Jeremy has been a Godsend. Not only is he cheaper than anyone else, but he is also more thorough and always goes the extra mile.
He was able to retrieve most of the data on my lap top, which had previously been wiped by another repair company. It is so good to have found someone I can trust, at last, and I highly recommend him to anyone who is in need of help with their computer tech issues.
THANK YOU,
Sammie Winmill
Jeremy was so professional and extremely thorough! I will definately use him moving forward.
We found Jeremy as we were looking for someone local in Belper to help with our various computer issues. Jeremy has been really helpful is very flexible in his working patterns and very reasonably priced. He will also come to you if you need it. I would recommend him without reservation, we will continue to use his service in the future.
A quick, professional service of my laptop by Jeremy. Will be using his service again.
Excellent service and advice, Jeremy is very easy to deal with,
I thoroughly recommend him,
Fast and professional service, I am very satisfied with the result and I strongly recommend Jeremy’s services to anyone. He provided solid and trustworthy suggestions during the repair process as well as collecting my device for me and delivering it back the same evening that it was repaired.
I’ve had the need to call on Jeremy twice in the last couple of years. I’ve found him to be honest, reliable and a pleasure to deal with.
I definitely recommend his services if you want your computer issues resolved quickly and at a fair price
Very impressed with the service provided by Jeremy. Extremely helpful. Would absolutely recommend his services.
Jeremy was very professional and solved my problem very quickly. Not only is he very knowledgeable but also very trustworthy. He’s also a very likeable person with a good sense of humour ! I will certainly go back to him in the future and would not hesitate in recommending him . I’m extremely happy with the outcome and the service from Jeremy.
had a problem with a printer jeremy came and sorted very quickly would highly recommend
Jeremy correctly identified that one of my laptops, which he had repaired last year, needed an anti-virus update. He notified me and, with my grateful agreement, renewed the licence remotely. Typical of Jeremy’s ongoing after-care!
Jeremy knows his stuff and is a quick worker. Very efficient. I would certainly recommend him.
I was delighted to have my laptop repaired and upgraded with so little fuss. For a small cost I was up and running better than ever.
Jeremy offered me lots of advice before I took my laptop to him for repair. He was very conscientious and diligent. Unfortunately he wasn’t able to fix my laptop fault, but he went as far as he could before concluding it wasn’t worth going any further. So he is honest. Perversely, the fault corrected weeks later, so maybe he did fix it after all?
Jeremy is very friendly, experienced and knowledgable. A very efficient service!
Jeremy supplies an excellent service, is extremely knowledgeable and quick to respond. He keeps you up to date throughout the service / purchase and is super friendly. Jeremy is refreshingly honest too, thank goodness I discovered him for all my tech woes! Cannot recommend him highly enough.
I have used Jeremy twice on behalf of my elderly father. Each time, Jeremy was very quick to respond. He persevered the first time with a tricky problem, until he managed to sort it, and sorted out the second problem easily and satisfactorily. I would definitely recommend him and use him again.
Jeremy was very helpful and went out of his way to solve our computer problem, keeping us well informed. Many thanks.
When my PC hard drive failed, I feared I had lost all my files, which include irreplaceable photos. Not only did Jeremy restore the PC to a fully functioning condition, updated to Windows 10 and a full suite of software, but all my old files were recovered. I now have a quite high spec PC at a much lower cost than buying new and I have my old files.
I also had a laptop with an intermittent fault, which other companies failed to diagnose and resolve after several attempts, restored to reliable working and upgraded spec, again much less costly than replacement.
Jeremy has done a few different jobs for me from Mac to PC. He is fantastic. Great comms and always the perfect end product
I was having real problems with sound on Zoom and was on the verge of buying a new computer. Jeremy looked at my laptop and very soon had the problem sorted out alongside fixing other things which were badly affecting it’s performance, thus improving the laptop and saving me a considerable amount of money. I happily recommend Jeremy as someone who is both thoroughly competent and pleasant company.
Excellent service ! Jeremy made me welcome and relaxed in his home,where he quickly got to work to identify and satisfactorily solve the problems with my laptop and iPad. I thoroughly enjoyed my time with Jeremy,and also gleaned useful information to expand my (somewhat basic) knowledge of computers !I thoroughly recommend his service and would not hesitate to seek his assistance in the future .
Jeremy has always provided me with a excellent and friendly service over the past few years. Very reliable and patient and will definitely be contacting him again in the future. I would 100% recommend him.
It used to take 10 minutes for my laptop to slowly chug to start, I’d waste so much time just waiting for apps to open.. Jeremy had it for a couple of hours and it’s like a brand new machine.. it took seconds to open, I’m just a click away from all my work!! It’s amazing.. a fantastic service.. 😊
Friendly, prompt service.
From my initial telephone call I was confident that my laptop would be in good hands.
Having described the problems Jeremy gave me accurate suggestions as to the likely causes and a means of improving overall performance.
He executed the maintenance and modification tasks in good time and I am delighted with the results.
Excellent- fixed my problem so quickly ! Highly recommended .
Jeremy has done quite a few jobs on my PC – some of which I can remember, and some of which….
Anyway, I do remember that he has cured several minor glitches for me – eg the screen freezing and a USB port shorting and causing the PC to hang-up.
On the grander scale, he has installed a solid-state hard drive for me (which was transformational in terms of start-up and operating speed!), provided me with an external hard-drive for backups and the software to go with it, and installed the most recent version of Windows 10 when my PC warned that updates would soon cease to be available for my version.
Throughout, Jeremy has been pleasant to deal with, conscientious, thorough and punctual with delivering the work as he originally promised. His pricing is very reasonable, too.
I can recommend him without hesitation for any PC work and will continue to use his services in future – though I hope not to have to for a while!
This is the 1st time we used Jeremy, He was here within 30 mins and fixed it straight away and sorted out a few other problems and gave me extra tuition into the bargain, I am not the brightest spark and he made it very simple and easy and watched me do it a few times correctly before he left.. We would not hesitate to recommend him and will definately be using him again in the future. Thank you Jeremy
Jeremy set me up with a lovely little laptop suitable for my needs. It has saved me time and money. He knew exactly what I wanted and sorted out a couple of other niggles on my Mac. All in the comfort of my home. Much appreciated. Don’t rack your brains when you hit an IT problem just call Jeremy.
Jeremy revived my flagging laptop with his skilled treatment. No hesitation recommending him for all your IT needs!
My old laptop was on its last legs leastways it had died, now it has been resuscitated .
Thanks Jeremy good job well done.
Excellent and friendly service, thankyou.
I am delighted to have found Jeremy who repaired my laptop, He is honest and very reliable, Just what you need these days with other people who you have to rely upon hoping that you will not be overcharged
Highly recommend this service. I had an old broken computer we hadn’t used for years but it had photos and videos on it from when my children were little. Jeremy rescued the hard drive on the same day I contacted him! I am one very happy customer! Great value too!
My laptop was on a ‘go slow’ so I got in touch with Jeremy and arranged to have it upgraded to include Windows 10, he also improved the speed and it is like having a new laptop. I am so happy I contacted Jeremy as he was extremely helpful and informative. I have absolutely no hesitation in recommending him for any computer problems. He is also very reasonably priced.
I cannot recommend Jeremy highly enough, it was a pleasure to deal with him, from start to finish. He listened, was responsive, he was a great communicator and most importantly fixed my son’s laptop. Thank you.
Jeremy was extremely helpful. Responded quickly to my request to sort out my computer. This is the second time I have used his services and will definitely go back if needed in the future.
Jeremy is very patient and explained things very well. To a senior citizen, this has been very helpful!
Jeremy reassured me that none of my files or programs would be lost when transferring from the old laptop to a new one – which Jeremy provided.
Problem that I would never have been able to solve and was driving me up the wall was fixed on same day as his visit..
Friendly, courteous and professional.
No idea how his charges compare with others, but we were more than pleased with his service.
An excellent service. Prompt attention. A acquaintance recommended Jeremy and I call fully endorse Jeremy’s service.
I Found Jeremy easy to contact, he gave a quick resolution on faulty laptop.Efficient service, very knowledgeable on computers. It is good to know somebody local to be able to go to. He explained what needed to be done and the cost, very professional service.
would recommend and use again.
My disc in my laptop failed and Jeremy installed a new one and with the help of a third party recovered all but two of the hundreds of files on the disc. He kept me informed of progress throughout the recovery process and provided me with an accurate estimate of the cost of the repair and recovery upfront. This is the second time I have needed help from Jeremy and the service he provides is excellent. It is refreshing to deal with somebody who understands what customer service is all about.
Jeremy is welcoming, friendly, fair with pricing and communicates well, assuring what you need to be done is done. Jeremy fit me in for a PC repair on the same day I contacted him and had the issue quickly solved after explaining it to me.
I phoned Jeremy with an enquiry and he was able to take a look at my laptop the same day. He was very friendly, professional and efficient. Throughout the process; he explained what he was doing to the laptop to repair it. This put my mind at ease. I explained to Jeremy that my laptop is used for business so if possible, would like it repaired quickly (although understood this might not be possible). Jeremy completed my laptop repair super quickly, and I was able to get it back the next day. Thank you so much.
I’m very happy with Jeremy’s services. A very courteous gentleman who explained what he was doing every step of the way. I definitely recommend him.
Jeremy identified the problem with my laptop and rectified it within a very short amount of time, for a very reasonable fee.
I was very pleased with the result and would have no hesitation in recommending him!
Jeremy provided a very quick and efficient repair of my laptop. Fairly priced too. Excellent communication, a fantastic service
Jeremy provided a prompt, friendly, and professional service when my MacBook required a replacement battery. He was quick to respond to my initial query, and completed the task to a high standard – keeping me informed at all times of the job status, and offering some excellent IT advice and suggestions, too. Most recommended.
Jeremy is efficient and knowledgeable. As a self-employed person it’s really reassuring to have someone available to help with IT issues that are beyond my capacity. I would highly recommend him
6 out 5 stars! Extremely helpful, clear instructions and a pleasant person to deal with.
From an 84 year-old.
Really helpful and professional service!!!!
I needed the WiFi hardware fixing on my computer. Called Jeremy and was able to take it round the same day. He had it fixed within a week and was a fraction of the cost that apple were trying to charge me. Absolutely chuffed and would highly recommend.
Very happy with the work jeremy did for me. I had issues with 2 laptops and a printer. Jeremy had my issues resolved in less than 24hrs. This included a visit to my property. Great work.
Jeremy helped me to sort out some very daunting IT issues and taught me how to do things myself. Very satisfied with his service. Thank you.
The most efficient, courteous, patient person I’ve ever met. Would highly recommend to everybody.
I contacted Jeremy for help with a computer. I had some idea of what might help to resolve my problem. Jeremy confirmed that my solution may work. I had arranged a time with Jeremy for me to take my computer to him. I subsequently cancelled my appointment with him. He was understanding of my cancellation. He did not charge me for his time talking with me. He was a respectful friendly helpful person not just focused on making money from me.
He is a knowledgeable computer repairman. I highly recommend him.
Nigel
Very knowledgable, and speedy return of my MacBook!
Great service. Highly recommended.
My office PC was so slow at the farm that I was watching TV to the side of the computer whilst I was waiting for it to work!
Now Jeremy has speeded it up with a faster hard drive it is like the wind! He also phoned BT and setup my mini hub properly and my internet speed has gone up from 3.5 megabits per second to 50 megabits per second!!
Jeremy has done a great job, put up with the dust and untidiness of the farm office and I recommend his services to everyone. I’ll be back.
Jeremy has fixed our family laptop on two occasions. He always offers good advice to help you decide if it’s worth repairing or not. I would recommend Jeremy, he’s very experienced and provides a professional service, thanks Jeremy.
Fixed my daughter’s iPad after she dropped it on holiday.
Jeremy offered great advice and ensured it was fixed using the best quality parts in an efficient and convenient time!
Thanks Jeremy! She can go back to staring at a screen now!
Excellent painstaking service with positive outcomes.
Jeremy sorted our old PC which was in a terrible way, hardly anything worked by this stage but Jeremy cleared it all of problems and installed an SSD.
It now opens up and works very quickly and all for a reasonable price.
Highly recommended.
Jeremy is absolutely great. He dealt brilliantly with all my different technology problems in a highly efficient and kindly way. His expertise ability and patience is second to none.
I found Jeremy very helpful and honest. The problem with my computer was that I thought it wasn’t booting up but there was nothing wrong with it. I was just leaving his premisis he waved me down to tell me this. He could of easily kept it for a day and made up a problem and charged me £100 but he didn’t! Honesty is the best policy!
Fantastic service,
Jeremy came to our home within an hour to sort out some security issues on our Mac.
There was lots of helpful advice and patience.
We found his pricing to be very fair and would recommend his services to our friends
A true gentleman
Jeremy is well informed and listens to the clients needs. We felt that he was patient and helpful with us both. He explained when we were uncertain and was happy to repeat explanations when we were still not sure. An excellent service at a reasonable price.
Jeremy was recommended to me by a friend and the service I received was absolutely first class. Revived my old tower system to compete with the modern world. Very knowledgeable, Friendly, and polite. Very reasonably priced and a quick turnaround. Fantastic all round service. Will most certainly use him again and recommend him should the need arise
5***** Thank you Jeremy!
I could not thank him enough.
Quick to reply, proffessional and got the problem sorted quickly!
My laptop had a blank screen and I had no idea what was wrong with it. I decided to contact Jeremy after doing a Google search for local computer repairers and thought his reviews looked good. I was able to bring my laptop to him the same day, and 2 days later it was fixed ready for collection, even though I had said it wasn’t urgent! Jeremy also cleaned up the software and added more RAM, for a reasonable price. Very happy with the laptop now. It has a new lease of life when I had feared it was irreparable.
I had several issues with my DELL P.C. I contacted Jeremy who acted very promptly and soon had his expert eye on the various issues. All issues were identified quickly and resolved. Jeremey kept me informed at every stage of the process. In summary highly professional, knowledgeable and honest. I can highly recommend this company “Charlie Poole Art & Photography”
Laptop problem (wouldn’t load anything) taken to Jeremy Thursday afternoon. Problem diagnosed by the evening and after giving the go ahead I collected it Friday afternoon. Now so much quicker and up to date, and cleaned externally. Thoroughly recommend.
I had problems with my computer not charging properly, and losing charge too quickly when in use. I took it in to Jeremy who checked it, took details, and ordered a replacement battery – he found the existing battery (which my son had fitted a couple of years ago,) was in poor condition.
He ordered a new one just before Christmas, but the company sent the right battery with the wrong fittings, so back to square 1. Visited today and he fitted the new battery for me , but the charging light wouldn’t come on even though the screen showed it was charging. I hoping for successful resolution, but think there’s a bit more work to do in rescuing the machine, but I’m staying with Jeremy as he clearly knows what he is doing. He has been courteous and clear throughout, down to earth and accommodating. Watch this space.
I hadn’t used Jeremy’s services before but knew I’d seen Apple repairs advertised somewhere in Belper, on searching, his name came up so I got in touch. His reply was immediate from an automated inbox, saying he was busy but would be in touch shortly. Within the hour I had an answer to my question and a way forward at a very reasonable cost. We dropped our Mac off the following day and 48 hours later we were up and running again, as good as new! Jeremy is very honest and his prices are very reasonable; our main concern was handing our computer, that we use for our online banking, over to a stranger so trustworthiness was essential for our peace of mind. We would not hesitate to use his services again, we can highly recommend him. Thank you Jeremy.
My PC suddenly stopped working, and having a big workload I was desperate to have it fixed in a timely manner. I saw Jeremy’s page on the Derbyshire Trusted Trader website. I left my PC with Jeremy. He got back in touch within 24 hours and I was able to collect it, working beautifully and much faster. I now intend to have Jeremy out a couple of times a year to maintain my computer, which is great, because I have no knowledge or inclination to learn about tech, I simply don’t have time! Since the original job he has paid me a visit and resolved an internet connection issue I had. He’s a very friendly, knowledgeable chap and I have no hesitation in recommending his services.
My 4 year old Delll tower began telling me it’s hard drive was failing, a couple of e-mails and a phone call to Jeremy had me dropping my tower off with him at approx. 09:30 one morning, mid morning my phone rang and Jeremy talked me through the options for fixing it, Jeremy took great lengths to explain what would be best for me and my needs in a no pressure, easy to understand way, advising me of costs at every step of the way, I gave the go ahead for the repair to be carried out and a couple of hours later my phone rang again to tell me it was done, working perfectly and ready for collection!!
I can’t fault Jeremy and the service he provides and would happily recommend him to anyone looking for computer repairs
Pleased with Jeremy’s help to install my new laptop,
He explained things properly in a way I could understand and I found him friendly, knowledgeable and helpful.
Also pleased with the prompt same day service I received ,and on both visits Jeremy came exactly when he said he would so I had no annoying waiting around.
I will use this company in future and am quite happy to recommend to others!
I would definitely recommend Jeremy. He was very quick to reply to my enquiry and he sorted out my laptop problem super quick. Thank you
Thank you very much indeed for speeding up my computer which has made a huge difference. Jeremy was accessible, helpful and most importantly understandable to my many computer questions. I will definitely be back again and very much recommend him.
I had an issue with my iPad which kept disconnecting from the internet. Jeremy identified the issue and fixed the problem. A great help, at a reasonable cost. Would definitely use again.
My Imac was running extremely slow. I took it to Jeremy who changed the drive and now my computer is running substantially faster.I would recommend Jeremy for any type of computer work.
For some years now I have used Jeremy’s services, having found that as extreme age leaves technology lagging yet more, so a vibrant skill like his is ever more useful. Nor is his skill limited to the technology itself, for he has no fear of the evil forces working these days to cause so much distress to us all. So that an email fraudster who says that he gets all of your emails and will post vile things about you unless you pay … Jeremy first dismisses, then with another key click, reports as (a ‘phisher’). Never to be heard from again.
At a more workaday level, however, Jeremy is swift to understand difficulties. ‘Links’ and so on, and interfering pop-ups, he dispels, cutting through declarations like, ‘this cannot be done’, until moments later, the requirement is not only done, but signed and sealed for the future.
As for the method of doing things, something as vital as regularly backing-up work done (and time spent!), or making a PDF from a Word document, (not least explaining such terms as PDF), Jeremy takes you through the process until he sees that you have it mastered, then monitors you through it, doing so with a patience that takes into account technical duffers as thick as yours truly.
Then there is the matter of supplying equipment, both physical items, like laptops, and programmes of every sort: I’d be very surprised to find any other tutor/dealer who could supply them at such reasonable terms.
But with the whole field, trust is vital, and in that I have time and again found Jeremy cannot be faulted.
Whether it’s to instruct you in the basics, or delve into the most arcane areas of computing, I can without fear or favour, recommend Jeremy to anyone out there.
My PC was operating very slow, so I decided to contact a local PC engineer and have my computer repaired. Having checked out several PC engineer reviews, Jeremy seemed to tick all the box’s for me and was my obvious choice. Contacting someone you have never met before may be a daunting task and also a worry. However, having spoken with Jeremy I needed not to have been concerned. I explained the problem with my computer and was asked to take it to him for an initial inspection. I left my computer with Jeremy so he could run some tests to find out what was causing the problem. Jeremy contacted me the very next day and said he found and fixed the problem and my computer was ready for collection. Whilst I was there Jeremy was very helpful in providing me with some PC tuition which was very much appreciated. I can certainly recommend Jeremy, he has many years of experience in repairing computers and providing an excellent customer service at very reasonable rates.
Many thanks Jeremy.
Cajee
I would highly recommend Jeremy. He was very quick to reply to my initial enquiry. Communication is great and he sorted out my laptop super quick. Thank you
I phoned Jeremy to see if he could help out with my laptop which was crawling along and I’d virtually given up using as it was too frustrating. He had been recommended, so I was happy to proceed with an enquiry. He answered the phone immediately with a friendly manner and I visited him later that day. I found him to be in control of diagnosing problems with my laptop and he suggested an upgrade would sort the problems out. Most things were rectified the same day and just had to wait for a replacement part. He has put me a help sheet on the desktop and gave me a demo of how to do a back-up. I found his tuition skills very good. I’m here using my laptop and it seems like new! I can recommend Jeremy if you need a speedy, efficient service.
Great service! Set up new laptop and explained everything in doing so! Would definitely recommend
Jeremy is brilliant, fast and efficient. He is also very fair in his costings and will never over charge. His extremely knowledgeable and really pleasant to deal with and he is definitely someone who I can trust. I will be recommending him to all my friends.
Not used Jeremy before but chose him as he was local and had excellent reviews.
Very impressed first time user. Prompt response to the call with excellent communication and attendance to sort out the problem with my I Mac system.I will definitely use again.
I needed access to my recently deceased mum’s laptop to access vital information but didn’t know the start up password.
Phoned Jeremy at 9.30am, dropped the computer to him at 10.30am and picked it up sorted at 1.00pm the same day. What can I say? – BRILLIANT!!
Called Jeremy about some problems I was having with the computer. He was clear, approachable and helpful on the phone. A visit was arranged. He was punctual and clear in his explanation regarding fees and what he would be able to do. He carried out the work professionally, explaining what he was doing and why. He suggested an upgrade which would be beneficial, which we had him do. With excellent results. I would recommend him to others in computer need.
My desk top PC recently died on me and I immediately thought of Jeremy, who had helped me out before. I rather imagined that he would say that a 9 years old computer was too old to bother with, but on the contrary, he told me it was a good spec and had it repaired and returned to me within a couple of days. This meant that I did not lose any data and was back to normal as if nothing had happened. Magic! We then moved onto my second hand laptop, which did everything I wanted it to do, but veeeery slowly. More Jeremy magic: it now feels like a brand new laptop and is a delight to use. I am more than happy to recommend Jeremy, he is an absolute star!
Right from the get go, Jeremy was incredibly amiable, knowledgeable and informative and immediately instilled my confidence in his abilities to resolve my laptop issue. He gave me an concise breakdown of what would be involved, how long it would take and what it would cost so I could take some time to decide if I wanted to go ahead instead of fixing it myself. Inevitably I didn’t get round to it, but within a matter of a 2 or 3 days, the part had been ordered, fixed and was available to collect. I couldn’t be happier with Jeremy’s superb quality of service and would not hesitate to recommend him to anyone needing advice or repairs. The added bonus is that Jeremy has a Zero Waste policy, so you can sleep comfortably knowing that you have not contributed to landfill. Thanks Jeremy!
Super professional service. Excellent communication and knowledge of requirements. Prompt responses and a superb outcome at a very acceptable price. Thank you Jeremy, I’m delighted.
Highly recommend Jeremy. Great service and very knowledgeable. Happy with the price he charged too. Always happy to help
Jeremy advised me that the new computer I had just bought was not to the spec I thought I’d purchased, this enabled me to return the device to PC world for a refund. Jeremy then took my old device and uprated it to a usable standard. Jeremy was a very pleasant person to do business with, very efficient and knowlegable. I would have no hesitation in recommending his services to anyone. Thanks Jeremy
Was quite amazed with how efficient Jeremy is . My laptop was ready for me in less than a day .
I would recommend his services anytime
This is the second time I have used Jeremy. This time it was to replace a faulty cooling fan and generally tidy up the system to get back to a decent operating speed. Mission successful on both counts. Thanks Jeremy.
Jeremy was recommended by a friend – I rang Jeremy and let him have my laptop -he diagnosed problem and repaired it all within 48hrs Excellent
I first contacted Jeremy some years ago when I had a problem with my hard drive, which he sorted out very well. This time I decided that it was time for a new laptop and I asked Jeremy to source one and he came and set it all up for me and downloaded everything from my old laptop. It was a very successful and very prompt service, to be highly recommended.
Jeremy sorted out my laptop when the hard drive broke. This time the battery seemed to be past it so I contacted Jeremy and asked him to get me a new laptop and set it up for me. This he did very promptly and efficiently, and everything seems to be going fine. Very happy to recommend him.
A huge thank you to Jeremy for saving my unresponsive MacBook Air in just a couple of hours. Open, honest and friendly service – highly recommended.
Again, Jeremy is able to come up with the best solutions for my IT needs. Everything provided quickly, and with very understandable IT terminology and explanation. Definitely, an excellent and human go to man for IT support.
My Zoostorm was stuck in a repair loop.
I phoned Jeremy who said he would take a look.
Within a day he had solved the problem, upgraded the hard drive and completely reset the computer.
Excellent all round service that I would not hesitate to recommend.
I rang Jeremy about a problem with my Lenovo laptop. Within a few hours he’d diagnosed the problem and gave me some really good advice. His honest advice didn’t enable him to make much money from the situation. He could have done and I’d have been none the wiser!
I found Jeremy to be a very pleasant, honest person who provides a quick, efficient and reliable service. I will definitely go back to Jeremy with any future computer issues.
I’ve used Jeremy twice in recent weeks, and both experiences were first class. My first call was about an old Mac that was running slowly. Rather than get me to take it in, he spent time understanding the problem and gave me lots of great advice on the phone to speed the machine up (things I would never have known about). He didn’t jump straight to wanting to charge me, and in fact he didn’t! In demonstrating his knowledge he gave me confidence and trust such that I would definitely use him again. The second time was a dead external hard drive, which Jeremy diagnosed and fixed it within 24 hours for a very reasonable charge. I highly recommend Jeremy!
Brilliant service – Prompt and friendly with laptop from broken to diagnosed and fixed in a short time
Emergency Call to Jeremy at 5pm Monday. By 4pm Tuesday had new disc and extra memory fitted which enabled me to conduct Client meeting on Wednesday 3pm.
Interesting that previous repair by another company was actually part of the problem and had been quickly diagnosed by Jeremy.
Jeremy responded very quickly to my request for him to install my laptop and printer. He also wiped my old hard drive clean and took it away to be recycled – a great part of his service. He answered my very basic questions simply and patiently and I would strongly recommend him as a trusted trader.
Our laptop was failing to boot up and after delivering it to Jeremy he phoned me after a few hours to let me know what the problem was and what he proposed for fixing the problem. By the next morning he had recovered the data, installed a new hard drive and re-copied the data back onto the laptop. Within 24 hours of giving him the laptop I had the laptop back at home fully operational again. Excellent communication throughout and five star service.
My laptop crashed during a Lenovo update. Lenovo support quoted 8 days to sort. Contacted Jeremy who was able to look at the issue within half an hour of my call and fixed the problem the same day. Cheerful, polite, and knowledgeable. Saved the day.
I had problems with the keypad on my laptop. Jeremy quickly found the cause of the problem and had it sorted within four days. Absolutely no fuss and he made using the service very easy. I have no hesitation in recommending Jeremy to undertake computer work. Thanks Barry
This guys is great. I called to ask him he could look at my Mac book, didn’t expect him to be able to look at it for a while but no he asked me to drop it round same day I called and with an hour or so he called me to tell what what the issue is and gave me the options to fix it.. I went with a new hard drive and within another couple of hours he called to tell me it was complete and working..
what a fantastic guy and job he’s made. Prices are really good too.
This is the second time we have used him and will continue to pass his details on and use him again..
over the moon with the service and the friendlyness and professionalism from Jeremy.
My Laptop was completely useless talking it over with Jeremy I decided on repairing instead of buying new , it is now perfect and performing faster than ever would thoroughly recommend Jeremy who was quick and efficient
Really quick, efficient, friendly service. Very reassuring to rescue files from a broken device. Highly recommend!
Hi
Just a thankyou to Jeremy ,not only did he solve all my computer problems . He did it in a polite and professional manner putting up patiently with my lack of P C knowledge . I would have know hesitation recommending him and would also have know hesitation in calling on his services again
Thanks again Jeremy
Regards Alan Jones.
Jeremy has helped us twice with our computer/printer problems. He is always polite and frendly – & very efficient. Any problems are quickly solved. We followed his advice regarding installing a new hard drive which makes using our computer so much speedier – the difference is amazing. We would recommend him highly.
Thank you for fixing my lap top.
its now working perfectly.
Jeremy is the most approachable , friendly and constructive person in teaching a beginner on a lap-top . i was put at ease both before
we met , by hii
PC bricked, totally dead, following a lightning strike (!). I had thought it fried but wanted to see if anything was salvageable for a new-build. Jeremy promptly fixed all of it and charged no fee beyond the already agreed diagnosis fee as he solved the issue while doing the diagnostics.
I’d thought it likely 90% scrap and ready for the bin.
Fast efficient service and hot my laptop working again within 24 hours !!
Very professional and clearly knows his trade.
Highly recommend
once again we had to call on Jeremy for assistance and he visited at short notice and transferred all data from our old laptop to our replacement laptop in very professional manner. any further problems we have with computers we will ask Jeremy for assistance. dave and susan
Great communication quick to respond and very knowledgeable- i can’t recommend this business highly enough.
Excellent fast and efficient service
Thanks Jeremy
Would I offer my recommendation absolutely
Jeremy helped us recently to replace our old and failing laptop with a new system perfect for our needs. He listened very carefully to our requirements and delivered and installed the new laptop that same day. He also repaired and upgraded our old laptop and sorted out a few issues we had for some time and had just lived with, so we now have a system well fit for 21st century computing. He is very polite, professional and efficient and his service is super quick and excellent. He is very reliable and knowledgeable and we would have no hesitation in recommending him. He will now be our first point of contact if we need IT help in the future.
Jeremy was amazing – what an excellent service! I had spent a sleepless night worrying about a potential scam and remote control of my computer. Jeremy responded swiftly – first of all offering reassuring advice, he then conducted a thorough check of the machine, cleaned it up and installed antivirus protection – he even set up my printer. All resolved within 24 hours and now my laptop is running like a dream.. Personal service from someone who really cares about what he does – such a contrast to remote call centres and chat bots.. I cannot recommend this business highly enough.
Our mini tower stopped working, Jeremy was very efficient in diagnosing the problem, sourced the parts and fixed the computer. He was very professional and helpful and we would not hesitate to use his services again
Jeremy sorted out a long standing problem with our laptop. It is now very fast and reliable. Great service.
Amazing! I thought I would have to buy a new laptop but it’s been saved! 100% 5 stars!
I have been using Jeremy’s service to help me to use my computer and fix any problems for a couple of years now and I find Jeremy to be very helpful, patient and he uses plain english!
I am very happy with his service.
Got my main SSD swapped for a bigger one, Stuart did it very quickly after contacting him. Very pleased with the service, friendly too! Highly recommended.
We approached Jeremy when our laptop simply stopped working. Now it works splendidly! Thank you, Jeremy, for your help and excellent service.
I contacted Jeremy for help with issues around sound quality when using zoom. I found him by randomly googling computer repair in the local area so felt I was taking a bit of a risk. It turned out to be a sound decision. Jeremy sorted out the problem quickly and efficiently, gave clear and concise explanations of the problem and the solution and charged a reasonable price for his work. He was professional, polite and courteous but also friendly and approachable. Jeremy will definitely be my go-to person for any IT issues in the future.
Just had both my laptops fixed, very professional service and quick turnaround. I would highly recommend, very happy.
Jeremy is excellent with IT support, I definitely would recommend him. He is very knowledgable, friendly and professional. He clearly explains what he plans to do at each stage and always keeps us informed.
Jeremy retrieved info for me on an external Hard Drive which was broken. No problems and a friendly chap to deal with.