I’ve used Jeremy twice in recent weeks, and both experiences were first class. My first call was about an old Mac that was running slowly. Rather than get me to take it in, he spent time understanding the problem and gave me lots of great advice on the phone to speed the machine up (things I would never have known about). He didn’t jump straight to wanting to charge me, and in fact he didn’t! In demonstrating his knowledge he gave me confidence and trust such that I would definitely use him again. The second time was a dead external hard drive, which Jeremy diagnosed and fixed it within 24 hours for a very reasonable charge. I highly recommend Jeremy!