I phoned Jeremy to see if he could help out with my laptop which was crawling along and I’d virtually given up using as it was too frustrating. He had been recommended, so I was happy to proceed with an enquiry. He answered the phone immediately with a friendly manner and I visited him later that day. I found him to be in control of diagnosing problems with my laptop and he suggested an upgrade would sort the problems out. Most things were rectified the same day and just had to wait for a replacement part. He has put me a help sheet on the desktop and gave me a demo of how to do a back-up. I found his tuition skills very good. I’m here using my laptop and it seems like new! I can recommend Jeremy if you need a speedy, efficient service.