Right from the get go, Jeremy was incredibly amiable, knowledgeable and informative and immediately instilled my confidence in his abilities to resolve my laptop issue. He gave me an concise breakdown of what would be involved, how long it would take and what it would cost so I could take some time to decide if I wanted to go ahead instead of fixing it myself. Inevitably I didn’t get round to it, but within a matter of a 2 or 3 days, the part had been ordered, fixed and was available to collect. I couldn’t be happier with Jeremy’s superb quality of service and would not hesitate to recommend him to anyone needing advice or repairs. The added bonus is that Jeremy has a Zero Waste policy, so you can sleep comfortably knowing that you have not contributed to landfill. Thanks Jeremy!